Residential Plumbing FAQ

Why should I hire a professional plumbing and heating firm?

All-Rite Mechanical employs professional installers qualified in accordance with provincial regulations. We provide regular training for our employees to keep them up-to-date on technical matters, safety issues and code changes. We warranty all the equipment we supply and install for one full year after the installation date.

This warranty protects you, the customer, against defects in the equipment and workmanship, provided the equipment is properly maintained.

We are a licensed and bonded gas contractor. All gas appliances are installed with a gas permit, in accordance with the gas code and provincial regulations. We are a company of construction professionals.

We are proud of the work we do and the service we provide to our customers.   

 

Can I install a gas-fired water heater or furnace myself?

While some retailers sell gas-fired appliances direct to the public, the Canadian Gas Code and provincial regulations require that a gas permit be issued for any appliance replacement or installation and that the work be done by a qualified gas fitter. Gas permits are only issued to licensed and bonded gas contractors.

The Gas Inspection division of SaskPower obtains records from firms retailing gas appliances and checks to see that a gas permit has been obtained for the purchaser’s service address. The regulations do not allow for homeowners to do their own gas installation work.

What do I do if my gas-fired furnace is not working?

Check the following:

  1. If you smell gas shut off the gas valve to the appliance and call a gas fitter.
  2. Check that the thermostat is set to call for heating.
  3. Check if there is a summer/winter switch or disconnect that may be causing the furnace not to run.
  4. Check the electrical circuit breaker for the furnace. Gas-fired furnaces require electricity to work the fan.
  5. Check that the filter is not plugged. Modern furnaces often will not work with a plugged filter.
  6. If the furnace is direct vented, check that the combustion and exhaust air inlet/outlet is not plugged, especially in frosty winter conditions.

If these ideas don’t work, call All-Rite Mechanical. We have service personnel on 24 hour call. 306 522 0050

 

What can I do if I have a water leak?

Shut off the water at the nearest valve, or at the incoming water service (usually by the water meter). Find the source of the leak. Clean-up any standing water and put a bucket or other container to catch the leaking water. If you are unable to fix it yourself, call one of our professionals – we will be pleased to help you.

What do I do if I have a sewer back-up?

We suggest calling a sewer cleaning company first. These firms have the equipment to not only clean plugged sewers, but also to inspect sewer lines with a camera to determine if the problem is on your property or on the City side of the service connection.

If a sewer cleaning company cannot help you, then call All-Rite Plumbing & Heating (306 522 0050) for assistance.

I have no hot water, what should I do?

Find out if your water heater is gas-fired or electric.

  • Electric Heaters: Check the breaker. If the breaker is O.K. it is probably the element that requires replacement.
  • Gas Heaters: If the pilot has gone out, relight it by following the manufacturer’s instructions. If this does not work, then call us. We are a licensed gas contractor.  

Remember to replace the anode rod in your water heater every two years, or as recommended by the manufacturer. Follow the manufacturer’s instructions, or call us. We will be pleased to help you.

How do I fix a leaking faucet?

Most modern faucets have a cartridge with “O” rings. A leaking faucet means either the “O” rings are worn and need replacement or that the entire cartridge needs replacement. If you know the make and model of the faucet, have it handy before you call. We have access to all makes and models.

How can I get the best performance from my split-system Air-Conditioner?

A split system air conditioner has two major components – the condensing unit (which usually sits outside the house) and the evaporator coil (which usually sits in the duct work above the furnace). These two components are joined by piping that contains a refrigerant.

For best performance each part of the system must be in tip-top condition. We recommend having your air conditioner and furnace system checked-out annually. This inspection should include checking the thermostat is working properly, the fan belt properly tensioned, the amperage draw on the furnace motor checked and the refrigerant charge in your air-conditioning system. Regular maintenance that can be performed by the homeowner is as follows: